Shipping policy

Shipping Policy

Thank you for shopping with Slow Home. We believe in mindful consumption and want to ensure your items arrive safely and efficiently.

1. Delivery Area

We currently only ship to addresses within the United Kingdom. This includes England, Scotland, Wales, and Northern Ireland.

At this time, we do not offer international shipping.

2. Processing Times

We aim to process and dispatch all orders within 2–3 business days.

  • Orders are not processed or shipped on weekends or bank holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in your order.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Delivery 3–5 Business Days £7.00
Express Delivery 1–2 Business Days £12.00
Free Shipping 3–5 Business Days Orders over £80.00

4. Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Damages

Slow Home is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us

If you have any questions about our shipping process, please reach out to us at:

  • Email: hello@curtainmakercornwall.com